Returns & Exchanges
At Mystery Knife Box, we want you to be completely satisfied with your purchase. If your item doesn't meet your expectations, we offer a 30-day hassle-free return and exchange policy for all unworn and unused products.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return or exchange and receive a return authorization number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, pristine condition.
- 3.Ship the Package
Affix the prepaid shipping label provided in your confirmation email to the outside of your box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.
